The patient CRM for modern practices

Keep every patient coming back

KeptCare turns your patient list into repeat bookings — automated recalls, SMS & WhatsApp reminders, campaigns and loyalty, all from one dashboard built for healthcare practices.

14-day free trial · No credit card required · Cancel anytime

keptcare · dashboard

Active patients

1,284

+6.2%

Recalls sent

312

+18%

Show-up rate

94%

+3.1%

Rebookings this quarter

Last 8 weeks

6-month check-up recall

SMS · 38 patients matched · runs daily

Active

SMS · delivered

Hi Thabo, it's been 6 months since your last visit to Smile Dental. Reply YES and we'll book you in this week.

3

messaging channels

14 days

free trial, no card

<30 min

typical setup time

Unlimited

recall automations on Pro

Everything in one place

Built for the way practices actually work

From first visit to lifelong patient — every tool you need to fill the diary, without the spreadsheet juggling.

Patient CRM

Every patient's history, contact details, consent and visit patterns in one clean record — with CSV import to get started in minutes.

Appointments

Track upcoming visits, spot no-shows early, and see exactly who is due back this week at a glance.

Smart segments

Slice your patient base by last visit, tags, revenue or consent — then target each group with the right message.

Automations

Set-and-forget recall rules: no visit in 6 months, missed appointment, check-up due — KeptCare reaches out automatically.

Campaigns

One-off pushes to a whole segment — reactivations, seasonal check-ups, announcements — with open and delivery tracking.

Message templates

Reusable SMS, email and WhatsApp templates with dynamic variables like patient name and appointment date.

Loyalty

Reward repeat visits with points and perks that give patients one more reason to choose you again.

Analytics

Retention, revenue and engagement trends that show what's working — and which patients are slipping away.

Alerts

Get nudged when a high-value patient goes quiet or a campaign needs attention, before it costs you a booking.

Reach patients anywhere

SMS, email and WhatsApp — one send button

Write the message once with dynamic variables; KeptCare delivers it on the channel each patient actually reads, and logs every delivery.

SMS

Twilio-powered texts with real-time delivery status — the channel with the highest open rates in healthcare.

Hi {{patient_name}}, your check-up with {{practice_name}} is due. Reply YES to book.

Email

Rich reminders, recall letters and newsletters with open tracking, from your practice's name.

Subject: Time for your 6-month check-up, {{first_name}}

WhatsApp

Meet patients in the app they use all day — perfect for confirmations and two-way conversations.

Your appointment is confirmed for {{appointment_date}} ✅
Up and running today

Three steps to a fuller diary

01

Import your patients

Upload a CSV or add patients as they visit. KeptCare organises records, consent and visit history automatically.

02

Switch on automations

Pick your recall rules and message templates. Reminders and follow-ups go out on schedule — no admin required.

03

Watch patients come back

Track rebookings, delivery and revenue in the dashboard while your front desk focuses on the people in the room.

Simple pricing

Plans that grow with your practice

Start free for 14 days. Upgrade, downgrade or cancel whenever you like.

Starter

For solo practitioners getting started

£29/month
Start free trial
  • Up to 200 patients
  • 2 automation rules
  • Email reminders only
  • Basic reporting
  • 1 user seat
Most popular

Growth

For growing practices

£79/month
Start free trial
  • Up to 1,000 patients
  • 10 automation rules
  • SMS + Email reminders
  • Campaign messaging
  • Advanced reporting
  • 3 user seats
  • Message templates

Pro

For established multi-location practices

£149/month
Start free trial
  • Unlimited patients
  • Unlimited automation rules
  • SMS + Email + WhatsApp
  • Campaign messaging
  • Full analytics suite
  • Unlimited user seats
  • Custom templates
  • API access
  • Priority support
FAQ

Questions, answered

Your next booking is already in your patient list

Stop losing patients to silence. Start your free trial and send your first automated recall today.

14-day free trial · No credit card required